Keith Back, D.S Smith
"We have had a very successful working partnership with
Facilicom for in excess of 10 years. I can say in all that time
Facilicom have shown professionalism in all the tasks undertaken.
We have been fortunate to have had the same cleaning staff for many
years which is a tribute to Facilicom's ability to engage with
staff in what is a transient line of work. We have regular
performance reviews with Facilicom and one thing that is always
raised as a positive is the way the staff handle themselves around
site; they are polite, helpful and positive."
Dianne Kennaird, Hyder Consulting
"I was impressed with Facilicom from the moment I had my first meeting, and since then have been consistently happy with the level of service and standard of work by the team. The channels of communication work well, meaning I can leave daily messages and requests for the on-site team, as well as having regular meetings with the Regional Manager: each time we meet and complete a client feedback form, I score them top marks. I know that any request I make, will be dealt with quickly and efficiently. Our offices are very busy, and Facilicom are always accommodating when we hold seminars or client events, working with us to ensure a spotless environment."
Kevin Cordier, Dartford Technology College
"There has been a big improvement since Facilicom took over from the previous company. The buildings look much cleaner and your staff are always so polite, helpful, and hard working. Nothing is too much trouble for them. I am also very pleased with the way the cleaning team is managed, with weekly inspections and good communication lines between the college and the cleaning company."
Tony Chapman, Ealing, Hammersmith and West London College
"Facilicom Cleaning Services have provided cleaning and
associated services to EHWLC for a number of years now. I have
always found their service to be carried out to a high level and to
be most professional. They have a strong management structure,
ensuring that the operation is well supported at all times. At
EHWLC we work in an ever changing environment. Facilicom's flexible
approach and willingness to adapt their service to accommodate this
change is most appreciated.I am also extremely pleased with the
work experience programme Facilicom have implemented on our sites.
Through this programme, Facilicom offer students with learning
disabilities the opportunity to work alongside their staff.
Students who enter the programme find it benefits them in many ways
and is a good introduction into working."
Kim Bird, Midtown Capital
"The level of customer support is second to none. There is a genuine care for communication that exceeds any other cleaning company that I have experienced. I take extreme comfort in the solid relationship that I have with my Regional Manager and have had the privilege of moulding the job specification to my personal needs."
Steve Gill, Care Facilities Management
"Facilicom Cleaning Services have given us nothing but the best quality service during the past 6 months. As one of our people has said, 'they do anything, for anyone, anywhere, and anytime.' In addition, they do it all to the highest professional standard. We are more than delighted to refer their services to other potential clients."