Company culture

At Facilicom, people make all the difference. This does not just require a solid selection process, training and education, but also excellent ongoing mentoring and clear direction. 

Respect and integrity in the way people interact with each other are basic principles. Motivation is the best driver of good performance. Facilicom is proud of the high satisfaction rates amongst its employees, the low absenteeism, and the notable length of service of its average employee. This significantly contributes to the quality and continuity of its services.

To us, securing a contract is not the end of a successful acquisition but the start of a dynamic relationship. By constantly measuring and adjusting the quality and results of our activities, and regularly assessing the satisfaction of both clients and employees, we ensure that our services are fully transparent. This also gives us an insight into any changing needs and requirements.

In addition, when put together, these assessments are an excellent market monitor. They enable us to quickly identify trends and market developments and to respond to these appropriately and in a focused manner. 

We were also one of the industry initiators in the campaign for the Living Wage to be paid as widely as possible throughout the UK.